Vets fantastic, but the Receptionist was rude ignorant and proceeded to lecture me like I was a piece of s**t because I did not ring 'Her' the day before to have a horse checked out. Even though she was not a Veterinary Surgeon proceed to tell me the Vet could not make it out anyway!!!!! As a successful business owner myself I would never ever have someone like that being the face of my business. Because of her ignorant and rude manner I have changed to another Surgery for all my animal needs. I don't need someone like this giving it all out when I ring up. Not a very nice person, just horrible.