Horrendous experience, my hair was left uneven with visible lines throughout which I was told was layering.Arranged to meet with owner and her daughter to try and fix problems only to find owner didn't come and I was met by daughter and stylist who cut hair, I found it very unprofessional that owner didn't turn up or inform me and give option to rearrange. I'm going to be 12 mnts trying to grow it out to get any shape beck. Would absolutely not recommend.